Terms of service.

Last updated: April 2026

This is a placeholder. The full Hey Cooee Terms of Service are currently being finalised in consultation with Australian commercial counsel. If you'd like to discuss the commercial terms before they are published, please email hello@heycooee.au.

What the full terms will cover.

The full terms will cover the subscription relationship between Hey Cooee Pty Ltd and tenant businesses: subscription fees and billing, acceptable use, service availability commitments, intellectual property, data ownership, liability and warranties, termination, dispute resolution under Australian law, and the relationship between Hey Cooee, tenants, and end users.

The service in plain English.

Hey Cooee provides an AI voice reception service for Australian small businesses. Tenants subscribe on a monthly basis. Hey Cooee handles inbound voice calls forwarded from the tenant's existing business number, conducts a booking conversation with end users, and delivers confirmed bookings back to the tenant via email and SMS. Tenants may cancel at any time. Hey Cooee provides reasonable best-effort uptime but does not currently offer formal SLA credits.

Australian Consumer Law.

Hey Cooee's services come with consumer guarantees that cannot be excluded under the Australian Consumer Law. Nothing in the full Terms of Service will limit those rights.

How to reach us.

Email hello@heycooee.au for any commercial enquiry or question about these terms.